Shipping & Delivery Policy
Last updated July 29th, 2025
This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should therefore be read alongside our main Terms: https://www.embroiderylegacy.com/terms-of-use/.
Please carefully review our Shipping & Delivery Policy when purchasing our physical products. This policy will apply to any order featuring physical products you place with us (such as Hooping Stations, Puff Stuff, or other consumables)
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer multiple shipping options, though some products may be shipped directly by third-party suppliers who manage their own inventory.
For affiliate products purchased outside our website, shipping is managed by the respective seller, and we do not assume responsibility for their delivery.
Virtual Products Are Downloadable, Not Shipped:
Our virtual products, including embroidery designs, club memberships, software, and educational materials, are available for download and do not require shipping. As a result, no shipping costs apply.
DO YOU DELIVER INTERNATIONALLY?
While we do not offer international shipping for physical products, our virtual products are accessible worldwide. If you have questions about international availability, please contact us for assistance.
ARE THERE OTHER SHIPPING RESTRICTIONS?
We only ship within the continental USA (Excluding Alaska, Hawaii, and USA Territories).
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy found in our Terms of Use: https://www.embroiderylegacy.com/terms-of-use/.
HOW CAN YOU CONTACT US ABOUT THIS POLICY:
If you have any further questions or comments, you may contact us by:
Email: [email protected]